Dial Up Access Troubleshooting

Dial-up access is an Internet access through which the client uses a modem linked to a computer and a telephone line. This is used to dial onto an Internet service provider node, to set up a modem-to-modem link, which is then routed to the Internet. Dial-up requires no supplementary infrastructure except for a telephone network. As telephone points are available everywhere, dial up access is very useful throughout the world. A number of problems and issues that require troubleshooting arise, while using a dial up access.

The presence of trouble dialing in is the basic problem that a person faces while accessing a dial up connection. To solve this, the phone number, area codes and other important prefixes and suffixes should be checked. User name and password related information should also be verified. Problems also arise because of line noise. An effort should be made to change the line or connection. It is often seen that many people may not possess appropriate technical knowledge and as a result they tend to get confused with common error messages. A # 691 error message is an example of one, which arises when the computer is unable to establish a dial-up networking connection. This generally occurs when the network ID or the password has been mistyped or when a person accidentally tries to connect to a Windows domain. The problems arising out of speed require troubleshooting. These problems occur when a person gets a lower speed than the speed claimed by the modem. This may occur mainly due to increased line noise or a specific modem protocol or configuration issue.

Information regarding dial up access and troubleshooting is provided on the Internet, the operating system and on the CD provided for the same. This has made the entire process of troubleshooting relatively easier.

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